Austin and Central Texas didn’t blow up overnight (though it may feel like the to us born here), from 1994-1999 the Austin metro market has taken on so many faces it may seem like a whole other country to those who grew up here.
Not to Douglas Kinsey…
He was not only a Manager of the largest plumbing construction company in Central Texas during the 90s but an owner of their biggest competition in the back half.
Doug has always been a service plumber and regardless of his success in the construction industry, choices had to be made.
In 1999 Douglas Lloyd Kinsey left Mustang Plumbing to pursue his passion, taking care of individual clients homes and businesses. Ask anyone in Sun City or Georgetown, they remember that white truck and trailer rolling around their neighborhood, the man who was “a friend in the business” they referred to everyone they knew…
– FLASH FORWARD 20 YEARS
Still THE NAME in Williamson County for Plumbing for a Plumber with Integrity, Doug called on his son Joseph to take their company to the rest of Central Texas.
Most companies would plow into Travis County and Austin looking to grab on to the massive growth, Joseph wanted to refine his team and deliver their service in Northern WillCo and Bell county by delivering a new kind of service company to those most deserving 5 STAR service, FORT HOOD, our active duty and retired service men & women.
It didn’t take long, Kinsey’s same word of mouth 5 Star Service spread and now they are a veritable force for all of central Texas, delivering 5 STAR SERVICE IN A 3 STAR INDUSTRY ALL OVER CENTRAL TEXAS!
STILL, your friend in the business, but offering the BEST in our industries products and ALWAYS offering options that work best for our clients!
You’ll see a lot of mission statements on other plumbing companies
(usually with ambiguous statements that no-one can hold them accountable too)
We DON’T HAVE THAT!
We believe in the old world view of honor and adhering to A CODE! That code is surmised in our CORE VALUES:
It’s how we run our business, what we hire and fire by, period.
We are all LICENSED PLUMBING EXPERTS, First and foremost. Even if it costs us clients! We will never throw loose quotes over the phone just hoping to get a client by being “the guy thats already there”. Our trade is our LEGACY, our PASSION and nothing will ever supersede that. Plumbers secure the health of the nation ( google that statement), we actually LIVE IT!
We run our company understanding LIFE HAPPENS, we’re not all celebrities nor are we all “just trying to get by”, so we give OPTIONS, you decide what works best for your investment. When it comes to employees (if you make the cut) we offer one of the most comprehensive PTO/Vacation plans in the industry, rivaling even the big guys, because if we don’t respect and value our people they won’t value our clients and thats all we really have, VALUE. You can hire any old plumber to stop a leak, our people stop it and let you know why it happened in the first place, with solutions.
In an ever evolving world, especially Central Texas, why hang on to “if aint broke don’t fix it?” Were all about delivering OPTIONS & SOLUTIONS when the other guys just want to hand you a bill, theres not just one way to fix anything, including plumbing. Every client is different, every home, every situation AND WE ARE PREPARED to serve them all!